Emotional & Social intelligence
Everything you needed to know about measuring EI There’s not much we don’t know about Emotional Intelligence. Since our partnership with Daniel Goleman and Richard Boyatzis began over ten years ago, we have been perfecting the way we measure EI, based on decades of research, across hundreds of roles and organizations. The Emotional and Social Competency Inventory (ESCI) is our latest research-based 360 feedback tool. It describes 12 competencies that differentiate outstanding performers from average performers. We use it when coaching individuals, and in helping teams improve their effectiveness. We never use the ESCI as a selection tool, as it was designed to help develop people.
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increased performance
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enhanced innovation
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effective use of time and resources
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improved motivation & teamwork
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restored trust
Making the hard case for the soft stuff Let’s face it, getting the “soft stuff” on the agenda of some senior managers can be tough, but this is no soft option. EI is backed up with decades of excellent research, firmly establishing the credibility and business rationale. The hard facts and proven benefits allow organizations to explore an area they know is important but often aren’t sure how to approach. Additionally, by giving managers and staff a clear framework and set of shared language, you can transform the richness and quality of feedback across the organization.